AI employees for plumbers & trade businesses
You didn't start a plumbing business to write quotes at 9pm, chase reviews, and wonder why the competitor across town outranks you for “emergency plumber near me.” An AI team handles the desk work; you keep the wrench.
Trades businesses lose most of their office hours to five repeating jobs: quoting, follow-up, reviews, content, and “why is the phone quiet this month.” KentoHQ gives you named AI employees who own those jobs on a schedule, prove every result, and cost less per month than one hour of your billable time.
The problems this actually solves
- Quotes go out days late (or never) — brief the details once — job notes, rates, call-out fees — and get a clean, itemized quote drafted while you're still on the roof. You review and send.
- Missed calls become the other guy's job — every enquiry gets a same-day follow-up email drafted in your voice, with your booking link attached.
- Reviews decide who gets called, and you never ask — polite review requests after finished jobs, and drafted replies to every new review — including the unfair ones, answered calmly.
- Your website says nothing and ranks for less — service-area pages, FAQ answers (“how much does a boiler swap cost?”), and a monthly post — written, published, verified live.
- You find out about slow months too late — Ana checks your Google traffic every Monday and flags the drop the week it starts, not the month after.
What your AI team does in a typical week
Drafts quotes from your notes, chases unanswered estimates after 3 days, follows up every web enquiry same-day — you approve every send.
Monday morning: which searches brought people to your site, what dropped, and the one fix that matters — in plain English, not a dashboard.
Weekly diff of the other local firms' sites: new services, price changes, new areas. You hear about it only when something changed.
A seasonal post (“frozen pipes checklist”), a new service-area page, review-ready photos captioned — published to your site and verified live.
One short morning note: enquiries in, quotes out, reviews to approve, anything that needs you. Two minutes with your coffee.
What it costs vs what it replaces
A trades business typically pays for a review tool, a website person “when they get to it,” and an answering service — and still loses evenings to paperwork. KentoHQ is one flat subscription (free in early access, no per-seat, no credit meter) that does those jobs and shows the receipt. If it wins you one extra job a month, it has paid for itself several times over.
Frequently asked
I'm not technical at all. Is this for me?
Yes — that's the point. You brief agents the way you'd brief an apprentice: plain language. No workflows to build, nothing to install. If you can send a text, you can run this.
Will it send things without my say-so?
No. Quotes, emails and review replies are drafted and wait for your approval. Sending is always your call (you can loosen this later if you want).
Can it answer my phone?
Not calls — AI phone answering is still rough and we won't ship it half-baked. It owns everything around the call: the follow-up email, the quote, the booking link, the review ask.
How does it know my prices and how I talk?
You tell it once — rates, call-out fees, how you phrase things — and it remembers. Agents keep long-term memory per business and learn skills from work you've approved.
What does “verified” mean?
An independent engine checks every task before it counts as done — the page actually published, the draft actually exists. No “done!” that wasn't.
Put the desk work on the team — free →
See the whole team, how verification works, or all industries.